![]() ![]() ![]() Leave the other options alone unless you know what you are doing or what you want to change. Select the new gateway that you just added in the Gateway drop down list. You will need to either open the RDP file in a text editor to find this or ask your I.T. In the PC name box you will need to type in the IP or computer name of your computer in the office. In the connection name box type in a reference like “My office pc” Go out of the options and then click New on the main list of RDP connections. The User name should contain “domain\user” for example “filmschool\JohnSmith” See also Uninstall Remote Desktop administrator software Main window. Select the Scanner in the sidebar, and select each client computer that you want to add to your list of controlled computers. The Remote Desktop client software is installed by default in macOS. The Server box should contain the IP or host name of your office broadband connection. Prepare each client computer to be managed using Remote Desktop. The Gateway name can be anything you want, it is just a reference. The solution was to statically configure the connection in the MAC RDP client like so…įirst go into the Options (the cog symbol) and add a Gateway. Clearly Microsoft have not written their new Remote Desktop Mac Client to read all the settings (namely the Gateway Server information) from the RDP file. I discounted this suggestion and I’m glad I did.Ī quick Wireshark later and I could tell that the Mac isn’t even trying to make a connection to the office server. I tested from my windows machine and could connect fine.Ī few Google results suggested a configuration problem on the Windows Remote Desktop Gateway server. I initially thought that there was a problem with the computer being off. Please provide the fully-qualified name or the IP address of the remote PC, and then try again. The Microsoft Remote Desktop 8.0.8 application would launch and then tell them: Microsoft Remote Desktop 10 from the App Store Mac OS X/macOS 10.9 or later 64-bit processor Mac OS Extended (HFS+) format A Duo Account for two-step login I. They would log in to the remote web workplace website, click on their computer, then run the. Recently one of the employees came to me with a problem when they tried to connect. The employees running older Apple computers also had no problems. The employees running Windows had no problem at all. One of my customers has a Windows Server 2008 R2 (Small Business Server) setup with Remote Web Workplace allowing employees to log in via a web browser and then RDP into their computers in the office. Update – 20/Aug/2014: This problem still exists in the 8.0.9 update. ![]()
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